Privacy Policy

1. Introduction

Icebear Media ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website icebearmedia.com and use our premium ad account agency services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for our services
  • Contact us for support or inquiries
  • Subscribe to our newsletter
  • Apply for ad account services

This may include: name, email address, phone number, company information, billing address, and payment information.

Advertising Account Information

When you use our ad account services, we may collect:

  • Campaign performance data
  • Ad spend and budget information
  • Target audience preferences
  • Creative assets and ad content
  • Platform-specific account credentials (securely stored)

Automatically Collected Information

We automatically collect certain information when you visit our website:

  • IP address and location data
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referral sources

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide and maintain our ad account agency services
  • Process payments and manage billing
  • Communicate with you about services, updates, and support
  • Optimize ad campaign performance
  • Ensure compliance with advertising platform policies
  • Prevent fraud and enhance security
  • Analyze website usage and improve our services
  • Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Advertising Platforms: We share necessary information with Meta, Google, TikTok, and other advertising platforms to manage your ad accounts
  • Service Providers: We work with trusted third-party service providers for payment processing, analytics, and customer support
  • Legal Requirements: We may disclose information when required by law or to protect our rights and safety
  • Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for the duration of your service agreement plus 7 years for tax and legal purposes. You may request deletion of your data subject to legal and contractual obligations.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent

To exercise these rights, please contact us at privacy@icebearmedia.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These help us analyze website traffic, remember your preferences, and provide personalized content. You can control cookie settings through your browser preferences.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Icebear Media
Email: privacy@icebearmedia.com
Website: icebearmedia.com

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