Terms of Service
1. Agreement to Terms
By accessing and using Icebear Media's services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Services. These Terms apply to all visitors, users, and others who access or use the Services.
2. Description of Services
Icebear Media provides premium ad account agency services, including but not limited to:
- Premium whitelisted ad accounts for Meta, Google, TikTok, and other platforms
- Ad account setup and management services
- Campaign optimization and performance monitoring
- Compliance support and account protection
- 24/7 customer support and consultation
- Account scaling and unlimited spend capabilities
3. User Accounts and Registration
To access certain features of our Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
You are responsible for safeguarding the password and for all activities that occur under your account. You agree not to disclose your password to any third party.
4. Acceptable Use Policy
You agree not to use the Services for any unlawful purpose or in any way that could damage, disable, overburden, or impair our Services. Prohibited activities include but are not limited to:
- Violating any applicable laws or regulations
- Promoting illegal activities or content
- Infringing on intellectual property rights
- Distributing malware or harmful code
- Attempting to gain unauthorized access to our systems
- Using our services to compete with our business
5. Payment Terms
Payment for our Services is due in advance and is non-refundable except as expressly stated in these Terms. We accept various payment methods as indicated on our platform.
All fees are exclusive of taxes, and you are responsible for paying all applicable taxes associated with your use of the Services.
6. Service Level Agreement
We strive to provide reliable and high-quality services. Our target uptime is 99.9%, and we provide 24/7 support for critical issues.
Account setup typically occurs within 24 hours of payment confirmation and completion of required documentation.
7. Intellectual Property Rights
The Services and their original content, features, and functionality are and will remain the exclusive property of Icebear Media and its licensors. The Services are protected by copyright, trademark, and other laws.
8. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the Services, to understand our practices regarding the collection and use of your information.
9. Disclaimers and Limitation of Liability
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. ICEBEAR MEDIA DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
IN NO EVENT SHALL ICEBEAR MEDIA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
10. Indemnification
You agree to defend, indemnify, and hold harmless Icebear Media and its affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt arising from your use of the Services or violation of these Terms.
11. Termination
We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including breach of these Terms.
Upon termination, your right to use the Services will cease immediately, and any data associated with your account may be deleted.
12. Governing Law
These Terms shall be interpreted and governed by the laws of the jurisdiction in which Icebear Media operates, without regard to its conflict of law provisions.
13. Dispute Resolution
Any disputes arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of the applicable arbitration association.
14. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.
15. Contact Information
If you have any questions about these Terms, please contact us through our official support channels or website.
16. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
17. Entire Agreement
These Terms constitute the entire agreement between you and Icebear Media regarding the use of our Services and supersede all prior agreements and understandings.
